1. Introduction

Nourishlab ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nourishlab.com.au and use our massage therapy services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

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2. Information we collect

We may collect and store the following types of personal information:

• Personal Identification Information: Name, email address, phone number, date of birth, and address.

• Health Information: Medical history, current health conditions, treatment notes, and other relevant health details.

• Usage Data: Information about how you use our website and services.

3. How we collect information

We collect information in the following ways:

• Directly from You: When you book an appointment, fill out forms, or contact us directly.

• Automatically: When you visit our website, we may collect information such as your IP address, browser type, and pages visited through cookies and similar technologies.

• Third-Party Services: We use Splose for managing client data, which collects and stores your information on our behalf.

4. Use of your information

We may use the information we collect for various purposes, including:

• To provide and manage our massage therapy services.

• To communicate with you regarding appointments, services, and updates.

• To process payments and manage billing.

• To improve our website and services.

• To comply with legal obligations and resolve disputes.

5. Disclosure of your information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers, such as Splose, that assist us in operating our website and providing our services.

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

6. Data security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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7. Your rights

You have the right to:

• Access your personal information and request a copy.

• Request correction of any inaccurate or incomplete information.

• Request deletion of your personal information, subject to certain legal obligations.

• Object to the processing of your personal information in some circumstances.

• Withdraw consent at any time, where we are relying on consent to process your personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

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9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Nourislab
hello@nourishlab.com.au
0457318382

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10. Complaints

If you have a complaint about how we handle your personal information, please contact us using the details above. We will respond to your complaint promptly and work with you to resolve the issue.

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11. International transfers

As we use Splose, which may store data internationally, your information may be transferred to and stored in a country other than Australia. We ensure that any such transfers comply with applicable privacy laws and that your information remains protected.

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12. Cookies and tracking technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

By using our website and services, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy.

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This policy ensures compliance with Australian privacy laws and provides transparency regarding data collection, usage, and protection. Make sure to update the placeholders with your actual company information.